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Terms and Conditions

Last Updated: 23 September 2024

 

1) Introduction

This website, rsaafrica.com is owned and operated by RSA, located at Marengo Area, Moshi, Tanzania. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using our website or services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website.

 

2) Purpose of the Website

RSA provides a comprehensive platform designed to offer visitors valuable insights into our company and the range of products we offer. Our services include:

  • Informative pages detailing our company's profile, history, and sustainability efforts, as well as updates on news and events relevant to our operations.

  • In-depth product specifications that highlight the features and benefits of each product, enabling informed purchasing decisions.

  • A user-friendly online store that allows visitors to browse and request products conveniently.

  • Interactive tools for requesting customized quotations, ensuring that our users receive tailored solutions to meet their specific needs.

 

3) User Responsibilities  

As a user of this Website, you agree to:

  • Provide accurate, current, and complete information when submitting inquiries.

  • Use the Website solely for lawful purposes and in a manner that does not infringe on the rights of others.

  • Not engage in any conduct that could harm, disable, or interfere with the functioning of the Website.

  • Not attempt to gain unauthorized access to any part of the Website, including servers, databases, or any other systems connected to the Website.

  • Not spam our communication services, including but not limited to WhatsApp, form submissions, and emails, with excessive or unsolicited messages

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4) Intellectual Property

The RSA logo is a registered trademark of RSA and is protected by copyright, trademark, and other intellectual property laws. All content on this Website, including text, images, and graphics, is original and created by RSA, except for icons and similar graphics, which are not owned by RSA. While we strive to ensure that all content is protected, we cannot guarantee that every individual piece has specific protections. You may not reproduce, distribute, modify, or create derivative works of our logo or any other original content without express written permission from RSA.

 

5) Limitation of Liability

While we aim to provide accurate and up-to-date information on our Website, RSA makes no warranties or representations regarding the completeness or accuracy of any content. In no event shall RSA be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use the Website or any information provided therein. This limitation of liability applies to the fullest extent permitted by law.

 

6) Right to Change and Modify Terms 

We reserve the right to modify these Terms and Conditions at our sole discretion. Any changes will be effective immediately upon posting on this Website. We will notify users of material changes. Your continued use of the Website after such changes signifies your acceptance of the revised Terms. If you do not agree to any changes, you must stop using the Website.

 

7) Promotional Emails and Content  

By using our Website, you agree to receive promotional messages and materials from us via mail, email, or other communication methods you provide (including phone numbers for calls or text messages). You can opt out of receiving such promotional materials at any time by notifying us through the contact information provided below.

 

8) Preference of Law and Dispute Resolution

These Terms and Conditions, along with your use of the Website and any disputes arising therefrom, shall be governed by the internal substantive laws of Tanzania, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts located amongst Tanzania, and you consent to the jurisdiction of such courts.

 

9) Contact Information

For inquiries regarding these Terms and Conditions, please contact us at:

 

Email: info@rsaafrica.com 
Subject Line: RSA Website: Terms of Use Inquiry

 

10) Warranty Policies

RSA is dedicated to customer satisfaction. Our conversions warranty policy and accessories warranty policy are clearly defined on dedicated pages, accessible in the footer of our Website. We encourage you to review these policies to understand your rights and obligations regarding product warranties.

Privacy Policy

Last Updated: 23 September 2024

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1) Please Read Carefully

RSA, located at Majengo Area, Moshi, Tanzania, operates the website rsaafrica.com is committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy outlines the types of information we collect, how it is used, and how it is shared.

 

2) Information We Collect

We collect personal information when you interact with our website in various ways, including but not limited to:

 

Personal Information through Forms: When you fill out forms on our website (e.g., requesting a quote or making an inquiry), we may collect the following:

  • Name

  • Email address

  • Phone number

  • Company name

  • Country

  • City

  • Entity type

Automatically Collected Data: For analytics purposes, we also collect device information, your country of access, the time of your visit, and the pages you view. This helps us understand user interactions with our website to improve user experience.

 

3) How We Use Your Data

We use the data collected for the following purposes:

  • Customer support, including responding to your inquiries.

  • Sending quotations based on your request.

  • Providing a personalized browsing experience.

  • Site analytics to help us improve website functionality.

 

4) Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share information with third-party service providers to assist with access to customer service options (e.g. WhatsApp).

  • Analytics: We use analytics tools to monitor website traffic and performance.

 

5) Cookies

Our website uses cookies to enhance user experience. Before placing any marketing, performance, or analytics cookies, we will seek your consent. However, some external elements, such as third-party services and social media links, may load cookies automatically. These include:

  • Third-Party Services: Tools for viewing our catalogs online.

  • Social Links: Direct links to external platforms like Facebook, Instagram, Youtube, and LinkedIn.

 

6) Your Data Protection Rights

In accordance with applicable data protection laws (e.g., GDPR, CCPA), you have the right to:

  • Access your personal data.

  • Request correction or deletion of your personal data.

  • Withdraw consent at any time, where applicable.

 

7) Contact Us

If you have any questions or concerns about how we handle your data, or if you wish to exercise your rights regarding privacy, please contact us at:
 

Email: info@rsaafrica.com
Subject Line: RSA Website: Privacy Policy Inquiry

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